Activity: 01.02 - Establish Service Engagement Model And Plans
The objective of this activity is to establish the Service Engagement Model and Service Governance Plan in concurrence with relevant stakeholders. The Service Engagement Initiation Lead must make sure that Terms Of Reference are defined and appropriate communication mechanism is designed as per the requirement.
DescriptionWork Breakdown StructureRolesWork Product Usage
Workflow

Activity detail diagram: 01.02 - Establish Service Engagement Model And Plans Engagement Manager (Transition) Establish Service Engagement Model Define Terms Of Reference Develop Service Governance Plan Design Communication Mechanism Engagement Manager (Transition) Service Engagement Initiation Lead Establish Service Engagement Model Define Terms Of Reference Develop Service Governance Plan Design Communication Mechanism Service Engagement Initiation Lead Service Engagement Model Establish Service Engagement Model Service Engagement Manager Terms Of Reference Offshore Service Engagement Manager Terms Of Reference Service Engagement Roles And Responsibilities Matrices Define Terms Of Reference Service Governance Plan Management Environment Requirements Develop Service Governance Plan Escalation Matrix Meeting Framework Service Engagement Communication Plan Service Reporting Requirements Design Communication Mechanism Service Engagement Model Establish Service Engagement Model Service Engagement Manager Terms Of Reference Offshore Service Engagement Manager Terms Of Reference Service Engagement Roles And Responsibilities Matrices Define Terms Of Reference Service Governance Plan Management Environment Requirements Develop Service Governance Plan Escalation Matrix Meeting Framework Service Engagement Communication Plan Service Reporting Requirements Design Communication Mechanism
Work Breakdown

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